Get in Touch with EP FinTech

Ready to transform your business with our ICT solutions? Request a free consultation, software demo, or get a quote tailored to your specific needs.

Your Partner in Digital Excellence - Where Quality Meets Business

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Contact EP FinTech Rwanda
Quick Contact

Get in Touch with Us

Multiple ways to reach our expert team in Rwanda

Call Us

Speak directly with our experts

+250 782 584 354

Mon-Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 1:00 PM

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Email Us

Send us your queries or requests

info@epfintech.com

Response within 2-4 hours
24/7 support available

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WhatsApp

Instant messaging for quick queries

+250 782 584 354

24/7 WhatsApp Business
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Visit Us

Our Office Location

Schedule a meeting at our office in Rwanda

Head Office

EP FinTech Solution Limited
18 KN 87 St
Kigali, Kigali City

Business Hours
  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 1:00 PM
  • Sunday: Closed
  • Emergency Support: 24/7
Schedule a Meeting

Call or email to schedule an appointment at our office.

Find Us on Map
18 KN 87 St Kigali, Kigali City

Contact us for exact location details

Get Directions

Meeting by appointment only

Parking available

Request Form

Request a Demo, Quote, or Consultation

Fill out the form below and our team will get back to you within 24 hours

Request Software Demo

Schedule a live demo of our software solutions. See how our systems can transform your business operations.

Free Business Consultation

Get a free 30-minute consultation with our experts to discuss your business challenges and technology needs.

Get a Custom Quote

Get a detailed quote for our services. Provide your requirements for an accurate estimate.

Technical Support Request

Need help with our software or services? Our support team is ready to assist you.

Process

What Happens After You Submit

Our streamlined process ensures you get the best service

1
Form Submission

You submit your request through our secure form

2
Confirmation Email

You receive an automatic confirmation email with ticket/reference number

3
Expert Assignment

Our expert team reviews your request and assigns the right specialist

4
Contact & Solution

We contact you within 24 hours to discuss next steps and provide solutions

FAQ

Frequently Asked Questions

Common questions about contacting and working with us

We respond to all inquiries within 24 hours during business days. For urgent matters, you can call us directly at +250 782 584 354. Support requests are typically addressed within 2-4 hours during business hours.

Yes! Our software demos are completely free and obligation-free. We want you to see how our solutions work and determine if they're right for your business. The demo typically takes 30-45 minutes and can be scheduled at your convenience.

For an accurate quote, please provide: 1) Detailed requirements, 2) Timeline expectations, 3) Budget range (if known), and 4) Any specific features or integrations needed. The more details you provide, the more accurate our quote will be.

Absolutely! Existing customers can use the Support Request tab above or contact our dedicated support team directly. For urgent issues, please call our support line. Our support packages include email, phone, and remote assistance depending on your service level.

Yes, we welcome meetings at our office in Kigali. Please schedule an appointment in advance using the Free Consultation form or by calling us. This ensures that the right team members are available to assist you. Walk-ins are accepted but scheduled appointments are prioritized.

Still Have Questions?

Don't hesitate to reach out. Our team is ready to help you find the perfect solution for your business needs.

Quick response guaranteed

Expert advice tailored to your needs

No obligation consultations

Call Now

WhatsApp: +250 782 584 354
Email: info@epfintech.com

Get In Touch

18 KN 87 St, Kigali City

+250 782 584 354

info@epfintech.com

www.epfintech.com

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Business Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 1:00 PM

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